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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Let me just start by saying that if I could give this specific store a lower rating, I would. About two weeks ago we went through the drive through on the way home. As we live in Tonopah, this is the closest location to us. When we got home we quickly realized that our whole order was wrong. In my order of mushroom chicken, I had TWO whole pieces of chicken! My boyfriends order was missing an entree, and the food he did get was all wrong. So I called the store and spoke with a manager, where he kindly apologized and offered us 20% off our next order. Flash forward to tonight when I decided to give them another try. I went inside to make sure our entire order was correct. When it came time to pay I mentioned that the manager took down my name so that I could get the discount. The lady said it could not be given to me without a receipt. So I paid for our food and went to fill my drink (lady didn't give me my food until they checked on the discount.) When one of the ladies came back from the office explained that I should have mentioned the discount before paying because refunding the order would be a difficult process (although that was the first thing I mentioned while she was ringing up my order.) I told her not to worry about it as I didn't want to inconvenience her or the rest of the people in line. As I was walking out, one of your employees who was clearly off the clock and eating pizza inside the store (serious health code violation!) decided to start talking about me before I even reached the door, so professional (calling me a fatass is not the best thing to do in uniform, especially with a name tag on!) After reading these reviews, I wonder how you guys are still in business. The manager needs to get this store together before you really start losing business. Clearly this manager is more concerned about young "hot" employees than he is about customer service. These children are so rude!
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