Michelle OHara was the best! My first appointment at this salon and she made me feel very at ease and comfortable with my waxing service. The salon was very clean and the wax and waxing procedure they use was developed for this company. All the employees must complete Waxing the City's educational sessions about their specialized products and techniques. Michelle is extremely knowledgeable and experienced about all the procedures. One of the best perks about the waxing, It was painless! I will be returning to Michelle!