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  • Wow this place is bad. I've been to OG restaurants in over 20 cities across 11 states but this has to be the worst. I can't say it's one thing that's bad, it's just a combination of bad experiences that start when you walk in the door to when you leave. We came in here for a family dinner to privately celebrate my daughters 10th birthday dinner. We were given a buzzer when we walked in with no indication on how long the wait would be. After asking twice, someone deigned to answer that they were working on it. On to the table. The waiter wasn't the worst, just mediocre. Food was decidedly poor. I ordered the steak Gorgonzola which the menu stated is served medium. It came well well done. The waiter apologized and tells me he'll get the GM to fix it and make sure to bring it out himself. Comes back 5 min later himself with little medallions of beef in a teacup saucer....I look at them and they're hockey pucks. Waiter asks 'are they ok' I say no but I guess I have no choice but to eat it. He says "great, ok" and walks away!!! Everyone's meal was sub par. Ordered a birthday dessert for my daughter and was told they had no candles. Great. Was charged for everything (which is fine but a gesture would've been nice!) no GM apology for bad and incorrectly prepared food, nothing. I really think OG needs to clean house by rehiring a brand new staff starting with management. I'm in management myself and there's no excuse for this kind of performance, especially in the hospitality industry.
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