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  • I'd give zero stars if I could because that is the service we received there. The staff (aka bodies standing around consuming air) were rude and basically refused to serve customers "yet" despite their hours saying they were open. There was hot food ready that they were enjoying themselves but told us "The bar is open if you'd like a drink." No, I don't want a Bloody Mary as 5:30 am. They hung around and joked around with one another while the first wave of air travel passengers were turned away. If I were their boss, I would fire them on the spot for losing business and misrepresenting the name "Winners" by being a bunch of losers. So far, our whole CLE airport experience has been mediocre at best.
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