I had my brakes serviced at a firestone in IL yesterday. They did a horrible job on top of horrible service. Halfway through WI there was a burning smell coming from the new brakes. The store in IL told me it would be fine. Not wanting to risk the lives of my family, I called this Firestone. They were able to fit me in right away. They found what the other location messed up and fixed it. They also found a nail in the tire and patched me up. If this Firestone was near me I would use them for everything possible. Thank you for everything! Now we get to head back on the road to our fishing destination.