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  • Companies like this are why I DIY as much as possible. I should have paid more attention to other Yelp reviews. I can't stand dishonest people or companies. But not confident in my own electrical abilities. First, this was for electric services. I had two exterior outlets which were not working. Lady on the phone told me there was a small $49 service fee which can be credited to work completed. OK. Shane comes out, spends an hour trying to determine the issue, doesn't know for sure but believes a connection was never made to service the front two outlets when the home was originally built in 2015 (I'm the second owner). Then asks for $215 for the diagnostic. What happened to the $49? Oh, there's another $166 for a "troubleshoot fee". Wasn't disclosed. So $49 gets you to my house and then if I want to know what's wrong, I have to pay more? Shady tactic. Then Shane tells me it'll be $350 for the repair which will require 12 holes in my wall to run a new line from the circuit breaker through my garage. Can't do it same day because he doesn't have spackle to close up the holes. Next day comes back and had an "epiphany" overnight that he wouldn't need to run a new line, he could connect through another room. Job which would have taken considerable amount of time now suddenly takes about an hour. Shady upfront pricing comments, shady repair tactics, shady company. Do yourself a favor and try to find an honest company as IRV is anything but.
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