This is pretty hard for me to write as I love the company and the food you guys make.
I've been eating at your Tempe location since the late 90's grew up in the area and enjoyed what you guys have brought to the neighborhood.
The lack of customer service is weird because it's usually on point but it might be the server we had she was very lacking in the detail and ability to have any patience with those in our party pulling a answer from her on dishes was like pulling teeth and shocked me.
Your management was very helpful as there was a leak by one of the lights dripping into my child's food to which they replaced his meal but the server herself was very bad not very personable and it was like she had better things to do then take our order or wait on us.
I'm leaving 3 stars because I feel that this was maybe a off day we drive from Santan just to enjoy food.