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About: http://data.yelp.com/Review/id/_Mx9OXbLzDnDLxuGQIQvZw Goto Sponge Distinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-05-17 00:00:00 (xsd:dateTime)
itemReviewed	Mosaic Salon & Spa
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	If I could give 0 stars, I would. I bought a Groupon months ago for a pedi, but had issues getting an appointment because they, as many companies, oversell them. When I arrive for the appointment I finally managed to schedule, I ended up having to wait in the most noxious chemical smelling waiting area ever. All the fumes from the nail work have wafted over and concentrated there. I actually had to step outside for a bit because it was making me nauseous. After 20 mins of that torture, the receptionist takes me back to the nail area where a nail tech was working on another client and leaves me standing there. The nail tech flatly says: your appointment is tomorrow. I pull out my phone and show her the text message that confirms it was indeed today. She then rudely spits out that she's booked up, and that it's been changed. Perhaps the fumes have rotted their brains. When you a change an appointment, it's generally expected that you contact the client to let her know. No one bothered in this case. Also, if there's a scheduling issue and you can't see said client, then you may want to let her know right away and not let her sit waiting for ages just to be told there's no appointment. And third, when you mess up, a simple apology makes a huge difference and at least gives the appearance of caring about your clients. All I got was attitude and a dirty look. Too be honest, I'm kind of relieved. The place was cramped and stinky. Not somewhere one is really going to get a true 'spa' pedicure anyways. At least now I can get my money back through Groupon.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lady

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