So. I've lived here almost two years now. I have lived in a lot of apartments over the years and this is definitely one of the better ones.
I lived in one of the one bedroom units for 780/month. The only time I got warned was when I left a water bottle on the edge of my balcony. Totally get it you want this place to look nice, I never let it happen again.
When I moved out my great grandmother had just passed away and I could not bring myself to fully clean the apartment. When I say fully cleaned I mean vacuumed and get the floorboards. I wiped down everything. I called and they were understanding. I lost $60 out of the deposit because my friend had spilled red wine on the carpet. (We all know how hard that is to get out.) Totally understandable. They also did not charge me because I forgot to turn in my extra key. My current roommate had it and we had just moved into their two bedroom apt. With all the chaos I forgot and they were fine with it.
The two bedroom is perfect for us since its a dual master. My sliding door broke on my closet and I called and scheduled an appt for them to come by because I feel weird about people in my place without me there. They came at exactly the time they said they would. (Which reminds me I had them change my alarm code in the old apt they did it in a day.) Yes the AC is loud but am I the only one who LIKES falling asleep to white noise?
I only had one problem with the staff and technically my fault. My rent check bounced while I was in the one bedroom because my bank had issues with their bank app and missed my money transfer. The office told me I would not be able to pay rent with a check for 6 months. When I moved into the two bed I forgot and paid with a check. They had to call and tell me I needed a money order. I was rude because it was an inconvenience for my roommate and I. BUT I apologized when I went in and spoke with the woman who had called me and she apologized because she said she should have told me sooner. In general they are all sweet and accommodating. I would recommend this complex. Especially if Hector is still here because he's pretty awesome!
Ask for Hector! (Also the property manager makes me laugh because she's down to earth, the postman left me a note on an envelope saying find a package at the office and we couldn't. She was rolling her eyes and it cracked me up.)