We love Sonic in general, but this location is the worst we have been to. Employee took forever to get my order right. Had a somewhat large order for our family of 5, so expected a slight wait. Didnt have a wait, but they didnt have an item we ordered and thry didnt let us know until after we paid. They offered to swap it out for a comparable item, and we agreed. Said item was $.20 more. I figured it was their mistake so theyd just cover the twenty cents. Nope! They wanted me to pay over $2 MORE to "upgrade" a size.
It was something so small that shouldnt have been an issue but the guy was such an idiot that it became a bigger issue. He didn't understand the simple concept of fixing our order, and then had to void it all out anyway. So annoyed.