I'm an Apple FanGirl but NOT a FanGirl of the Apple Stores, in general. That said, I tried this store instead of Quarter and couldn't have been more pleased. I made my appointment, no problem. Came in a few minutes late, no problem. Then had two issues that needed attention: Cloud problem and broken keys.
Taylor was my Genius Dude and he was AWEsome! Cute little genius and met & surpassed expectations on BOTH dilemmas! Figured out Problem A - then researched to find MORE info for me. Fixed/Cleaned broken keys - then went beyond in that area too. Truly, I was thrilled with the results and more than pleased with more than awesome, Taylor! Yea Apple!