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| - I had high hopes.
The location was easy to find and easy to park.
The menu is huge, "we don't know what we specialize in" huge.
They were out of a lot of food when we went.
The way that was presented to us was like this was already a norm.
An entree will run you $15.00 a plate.
Our server was not attentive whatsoever.. she seemed a little clueless, she took our order for coffee and food, someone else brought out our food, not at the same time but in reasonable enough time that it was ok but we never saw our server again until we waved her down for our bill 25 mins later where she returned and asked if we wanted to order more food..
I wanted ketchup, a refill on coffee, a spoon for my coffee, but I had almost eaten it all by then. But no I didn't want to order more food. Weird.
In the meantime, a manager, possibly owner or just a much more attentive server passed and asked if we wanted more coffee, and asked how our food was which gave us the opportunity to tell him that our experience wasnt too good. He asked if we had "asked" for any ketchup.. and to that I hope he realized that it was hard enough to finally get some more coffee.. no one was available in our direction and for half of our sitting, we believed someone would come eventually.
My burrito was cold with cold ingredients intentionally making it that temp. I could tell it was on purpose, cold beans, lettuce, lots of pico, a little bit of chkn but yet it was a cold burrito and therefore it should be called a WRAP. When I told the gentleman who worked there this he seemed surprised that it was cold and went and talked to the cook I think. When he came back he informed us that it was supposed to be cold. I had already come to this conclusion but my point is that it's weird to serve things that are generally hot , cold without fair warning.
Here's the thing, it's new.. it's working through glitches and growing pains. But the bad server with the nose ring and animated features, she's not doing this restaurants name any favor. The menu is too big and it's missing half the things anyway. For $15.00 the breakfast burrito doesn't hold up with any other vegan burrito in town. For $3.00 coffee please refill it at least once.. please offer a spoon and condiments when you bring the food.
This experience was just too bad.
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