Let's use the power of Social Media to inform people about Danny's Carwash at 83rd Ave & W. Bell Road.....Please share my bad experience with your contact list.
Bell Road has the worst customer service ever. After forgetting 4 things I paid for and only addressing 1, I was told by the GM Tim B.-H., that he was sure that I put grease on my windshield so I could complain and request a refund. I was there just 8/25/2012, around noon with my 20 month old grandson around noon and if you have toddlers I'm sure you know that hanging around a carwash in the heat of the day ...when he just wants to take a nap is not my idea of fun. When I asked him to at least fix the windshield his reply was.... he would but it was going to take him quite a while to get it fixed. When I went to the counter to ask for the phone number to corporate, he advise them not to share any phone numbers or names etc..... with me. I then proceeded to ask one of the workers to please just get the grease ...off my windshield...he tried but was stopped by Mr. Tim B.-H., and instructed not to help me. Danny's car was has had huge financial issue recently and I have still been a faithfull customer for the past 10 yeas, but obviously this will now change. The best part of the story is when I did call corporate this morning I was instructed by Corey who answered the phone... that all issues must be resolved at the location in which you had the problem....He would not let me speak to anyone at the corporate level and told me not to even try cause he would make sure I didn't get to speak with anyone in the corporate office. Later I called back and Corey did give me an email address. So anyone out there know a good carwash in the NW Valley?
Thanks, April Blair Childs-Brossman