This is hands down the worst taco bell establishment in Charlotte. I visited this location around 5pm on a Saturday. This particular Taco Bell is fused with a KFC. As I pull up to the ordering box I sat there for about 5 minutes waiting to order. Finally once I was greeted I reissued my order 4 times before deciding this was not going to work so I should go inside to order. Once I went inside I saw why he couldn't understand me clear . The employees were playing around , laughing an one was even dancing. As I waited for my food I witnessed 3 separate people come in an complain that their orders were not correct from the drive through. One even mentioned that his order from KFC was missing 3 pieces of chicken. So after I receive my food of course my order was incorrect. I simply asked for a refund an left.