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  • I first started going to True Harmony when I became pregnant with my son. I really liked the environment and the PA. I liked everything except Dr. Brass-Jones. She was very dismissive to absolutely everything I said and did. This was my first pregnancy and every time I came to her that I thought something was wrong or had questions she acted like I was wasting her time and that it was all in my head. I ended up with hyperemesis gravidarum and was so sick I lost over 40lbs. It wasn't until after I spent time in the ER and was down at least 35lbs that she finally helped me get in home nurse care because I couldn't even leave the house. Another major problem I had was that they never seemed to relate what was really going to be taking place. This happened before and after I had my son. I would be told that something would be taking place, I would move everything around make sure I had someone with me or whatever else I needed just to show up and they just wanted to have a conversation about what was going to be happening. During this time I also lived in the West Valley and had to drive an hour to the appointment. They called me 15 mins before to tell me the doctor wasn't going to be in. I was already in the parking lot, but they wanted me to come back the next day. Again I was very sick and my husband had to take off work to drive me. At the end, before I gave birth every time she would check me she would make comments well if you are 5 centimeters we are just going to go over to the hospital. Everything was about her convenience. I didn't even feel comfortable calling her on the "birth line" they give you so that you can contact her once you go into labor. I wrote out a birth plan and she didn't even read it. She had no desire to even go over it with me and I really wasn't asking for much. Example: I stated that I did not want any students at my son's birth and she still asked me if one could come in while I was in the middle of labor. I felt pushed into having my water broken, which resulted in me having an emergency C-section, my son didn't have enough time to turn completely. The whole experience was very upsetting and traumatic and I don't think I would have had the same experience with a different doctor. I was hoping that the worst of the experience was behind me after I had my son, so I went back. Horrible mistake. I was having a lot of medical problems after I had him. My weight was erratic along with several other things and again she made me feel like I was making it up and I was done trying to convince my doctor that something wasn't right. Since then I have moved onto a different doctor and surprise surprise I have a thyroid problem and PCOS. Both things another OB was able to pick up on after a single visit. If you are going for anything other than to deal with Dr. Brass-Jones I say take your chances. She put my life at risk, my son's life at risk, she was rude, and she doesn't care what you want or how you feel as a patient. For the type of environment they are supposed to be or promise their doctor is a horrible fit.
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