We were there for the first time on 10/24/12. We enjoyed our food, and service was fine. However, we did run into a problem later. I was not happy about how long it took to get a reply. Tony, the manager, once aware of the situation took good care of us. Food quality is a 4, service a 3, problem resolution time a 3 but the general manager's resolution I'd give a 5. I liked Tony and will probably return.