I've been to this salon 3 times. My first experience was great. I had Victoria who gave me a wash, a trim and offered to blow dry my hair straight. Total came out to $15. My second time was with Carmecita, who specializes in curly hair which I have. She was so sweet. She also gave my hair a wash, a trim, but no drying. Total was $40 which did catch me off guard. Third time is the reason I will not be going back. I had Cyndi. She gave me a trim,blow dried my hair straight and used a straighter..which I don't get why. Victoria didn't need one. Anyways no wash was included because I had already washed my hair. The total came out to $60. Which is ridiculous. I didn't have any special work done. I've always asked for the same thing. How does it go from $15-$60??? I feel prices need to be discussed ahead of time because it's just absolutely ridiculous. Moving on. I have my hair trimmed into a V versus straight across. Cyndi completely gave me something else. Which is shown in the pics. This was just plain horrible. When we were done I didn't notice it because obviously I can only see so much from my viewpoint but once I got home my family instantly noticed it. And I had an event that day. I was so upset. I hate getting a trim in general because I like my hair long. So because Cyndi messed up I had to get it cut TWICE. My hair is so short now and I hate it. All thanks to Cyndi who should've just flat out said she had no experience in doing a V cut. I then proceeded to call Kara,the shop owner. She apologized and said she'd be able to fix it Wednesday(this happened on Saturday). You must be crazy if you think I'm gonna walk around with choppy hair for 4 days! Client satisfaction is definitely not a priority at this salon. I was refunded but a refund can't fix how short my hair is now. For the sake of your hair, don't go here.
Update: Words are being thrown left and right here. Cyndi never said those words. Why would I go back to her to redo my hair? I'd run the risk of leaving with a bob. Point being. Pictures speak for themselves