If I could give zero stars, I would. I ordered a Bayan Benares Professional tabla head from them. They sent a head that was literally partially made of plastic. Nowhere on the website was it indicated that I would receive something that was made of plastic, and the picture did not reflect this. Professional quality tabla heads are made of animal hide. I returned the item and was not refunded original shipping or return shipping despite the item not being as described on the website. Beware, the pictures are generic and may not be of items you actually receive. I ended up spending over 100 dollars and only received 40 of it back, and still have no drum head in my possession. I can't believe they treat customers this way.