Regretfully, I am unable to give a NEGATIVE star.
I received an alert on my phone. A significant charge had been placed on my credit card from this Best Western, Tempe AZ.
I had difficulty inquiring of the desk clerk (they were non-responsive and non-cooperative), so I requested that the manager call me to clear things up. The manager never called. I have now placed a FRAUD alert on my card--identifying this BW location.
Please take note. Management here does NOT take fraud concerns seriously.