When our AC went out we hoped it was just a simple fix. Turned out that it wasn't, and major repairs were required. Being that the cost was so high, I was extremely careful in interviewing contractors and getting quotes. To make matters worse, I had no experience with HVAC systems and I needed to learn how they work so that I could make an informed decision.
Not only did Richard at Infinity give us a great price, he spent an inordinate amount of time discussing the work with both myself and my wife. He really went out of his way to make sure that we understood what was happening and that we were comfortable with the work being done. We interviewed a number of other contractors who instead used that time to push scare tactics and up-sell us on things we didnt need.
They were very inflexible on setting up terms, instead they will try hard to push you to use their their third party lender. That wasn't what we wanted, but it may be good option for some people.
All in all, we were very happy with the service we received from Infinity and I won't hesitate to use them again. Our new Trane condensing unit is purring like a kitten and pumping out plenty of cool air just in time for summer.