I agree with all the negative reviews. This place basically sucks. Although it is always really busy!! I think it is because there is nothing else in the area and they have the pull through tracks so your $5000 E55 or Cayenne wheels do not get all hosed up on the metal tracks. However, other than the equipment there are some major issues. It is expensive (do not go without getting the Groupon first). Then they try to sell you all kinds of other stuff, the crazy windshield guy hounds you - very low class for North Scottsdale. People up here do not want this kind of experience. Last time I went the dry off area was a total nightmare. They were squeezing 100K cars with inches of each other. I think quite a few people were about ready to have a stroke. Then you get to your car when it is done and it LOOKS LIKE CRAP. They usually 'forget' the armor all on the inside and likely the outside will be dripping wet and have all kinds of things going on. Go here with caution that it will not be what you expect.....