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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Nice hotel and well appointed however the pool service and room housekeeping lucks interest into making the stay perfect. The amenities in the room were missing, such as flip flops and robes, bottle opener and glasses. Also the "Do Not Disturb" sign that invited the housekeeping staff to wake us up every morning. The living room phone was not charging in two of our rooms. The Bamboo Pool staff had a very slow moving day. The waiters although many around, none to be found. Waited over one hour to find one and after placing the order the drinks returned 20 minutes later. Second order, the waitress left our drinks next to someone's chair even though we ordered from inside the pool. After asking for our drinks she brought them to us with melted ice from the 110 degree sun after 45 minutes wait. The assistant supervisor of the pool, very disoriented and uneducated was unprofessional and without interest to solve the issue. She felt like all she had to do was comp our drinks instead evaluating the real issue and solving the employees. For a late check out of two hours it was requested to pay a half day rate. All this during a midweek stay. Cannot imagine a weekend chaos!
http://www.openvoc.eu/poi#coolReviews
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