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  • Lately my mom and I have been coming here since I always come with friends and its a nice place with great drinks and food. But this morning we went and had a unpleasant experience. My mom ordered a chai latte as usual and told the barista "very little little ice" because her teeth are sensitive and in the past that hasn't been a problem. Another barista brought our drinks out and hers was full of ice. It wasn't busy we were the only ones there. My mom asks if they can dump the ice out. The girl offered to remake it but kept cutting my mom off and acting like it was no big deal. So she brought it out with no ice and my mom thanked her and said she hated to complain, and before she could finish the girl cut her off saying "its fine now! I remade it!" Like that was unnecessarily rude. No need for attitude. This is the first time in YEARS that any of the staff have been rude to us. I won't be coming back for awhile.
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