I originally found Smooth through Groupon. I had never had laser hair removal and Amanda was very patient with me and explained everything. Since buying that first package, I have since purchased a second package for a different body area. I am thrilled with the results and really enjoy seeing Amanda for my appointments. I noticed another Yelper having issues with being double booked for appointments - I have NEVER had that happen, but I do book my next appointment before I leave, so I can always get the date and time that I prefer. Kudos to Rachel and Amanda for developing a great, service oriented business that delivers!