I was indecisive between rating it 2 stars or 3 stars; but the reason I gave it 2 stars is because I have never had any luck with delivery. The sandwiches are good, and the employees are nice. But for once, it would be great if they could just get my order right.
It's convenient for us that they deliver when we don't feel like leaving the couch on the weekends. However, every single time we have ordered a delivery, they either forget the drinks, or the chips, or they charge us for large drinks but give us medium drinks. We called back once when they forgot something, but it took them 45 minutes to come back (they are only a little over 5 minutes down the road from us). So after that, we just kind of "dealt with it" when they got our order wrong.
The problem is, no customer should ever have to "deal with it". I understand their goal is to deliver as fast as possible, but getting the order correct is just as important.