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  • I loved this place when it was Octopus, they were reasonably priced and extremely thorough. But Mister Car Wash is absolutely horrible. I decided to get the full service detail, 30$ for inside and out including cupholders, dash, console--all of it. At Octopus, the basic wash included most of this for about half the price. I got my car back and the top of dash was streaky and soapy, the front of the dash was very dusty and dirty still, and the center console hadn't been touched at all. The seats had not not been vacuumed and the towel dry at the end was drippy and a little muddy. The exterior didn't bother me as much because I know the water gets into the cracks and then seeps out as you drive off. However, it was never that bad at Octopus. The interior looked as if no one had touched anything but the top dash, which as I said before was still soapy and streaky. I decided 30$ was way too much for that poor of a job so I went back. All the employees were very nice and apologetic. They kept offering to redo it, but I was just hoping for a refund and planned to redo it myself. Then the manager came out and he wasn't very friendly or understanding. Once he looked at the inside he seemed to realize that I wasn't just being picky. At that point he offered for the employees to redo it right away and offered me a coupon for another full service detail. I thought that sounded fair, and the employees took it right away. I got back in my car after they finished and none of the stuff I had pointed out was wiped down again. The vacuuming was much better, but the dash, glove compartment and console were still very dirty. They wiped down the outside again with something weird and greasy and it was streakier than the first time. The employees (minus the manager who was rude and not apologetic at all) were very polite and understanding, and that was the only positive thing about this experience. I'm not even sure it will be worth my time to use the free wash he gave me. I miss Octopus.
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