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  • Man I had high hopes for this place... Fundamental service issues plagued our visit. I made reservations and yet had to wait 10+ minutes before we could be seated. We were seated at the tables near the bar and I asked if we could be relocated to a booth however the hostess said that they were reserved... Funny, I could have sworn that I too made reservations. This is my pet peeve of restaurants. Why make reservations if you are made to wait and still get meh seats? The restaurant seemed to be terribly understaffed as our server was handling 10+ tables. It's not that I want to be waited on hand and foot but the average laps in time between service checks was no less than 10 min. Once we did manage to order our food, it did not take to long for it to come out. ALL of our food (appetizers & entrees) came out at once. Why is this a problem you ask? When you are serving items like their Junk Fries that have an extremely limited window of edibleness before it all turn into mush. So we found ourselves rushing to stuff our face before the chips became soggy while at the same time trying to enjoy our sandwiches. They must have messed up when the entered out ordered because the couple next to us had a similar order and their food came out in the normal staggered affair. On to the sandwiches. I had high hopes for the lobster roll and man did it let me down. First the lobster meat was warm. Not too sure if that was by design or not since 99.9% of everyone else serve it chilled. Secondly the claw meat was overcooked and rubbery. You could tell the sauce thrown on the sandwich was literally thrown on the meat since one the rolls was smothered in sauce and the others has much, much less. Lastly the roll was half-assed. One side was nicely toasted and the other (cleverly put on the inside) was not (consult my pics if you don't believe me). Off night or careless preparation?!? The $17 grilled cheese (Gricheactom) It should be relabeled as a panini and NOT a grilled cheese. It was grilled on a press and lacked any of the toasty buttery goodness you would expect from a grilled cheese. This is another dish that has a limited window of enjoy-ability. Giant pats of brie inconsistently loaded in the sandwich and gigantic tomato slices quickly turned this sandwich into a mess. as well. Sorry Todd English, both of these creations missed the mark for me. Overall, there were too many basic restaurant 101 issues on our trip to overlook to validate anything higher than a 2* rating. Ending on a good note:They have a great beer selection and if you check in via mobile yelp they offer a free Bud Light.
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