What else can I say? Greg is awesome, he came really quickly, he opened the lock in under a minute and he was really cool about things. More than that he kept me informed when he was coming -- he had a call prior to mine so gave me a call 15 mins out just to make sure I knew he was on his way (and what time to expect him). Awesome person, I've put his number on speed dial on my phone in case I lock myself out again (hopefully I won't but you never know). As an aside, his car has "pop a lock" written all over it so you'll know it's them when they come.