I went here partly based on the reviews, partly because it's close to work, and partly because they gave a good rate on a repair I needed. There was no diagnostics needed and it was a simple part swap.
When I took my car in they quoted me $20 more than what they told me the day before. AND that was with a 10% discount that was not offered with the earlier lower quote. When I picked up the car the 10% was only for the part only, not labor.
Now the final reason they got 3 stars instead of 4 is they charged me 1.2 hours labor for the repair. That would have been fine, but they called me back 45 minutes after I dropped it off saying it was done! I appreciate the quick service, but I don't appreciate the 40% markup in labor.
The total rate was still competitive with a few other places, but I'm a little skeptical of their padded pricing.