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| - About a year ago, 2 of my girlfriends and I suddenly got back into contact and started hanging out a lot more. Along with my best friend and my younger sister, the five of us decided to make it our mission to try new places to eat in Toronto. Our first "event" was my friend's birthday. She asked me to find a bar-type restaurant where we could have dinner AND drinks too.
I looked up reviews and websites; we wanted a good get-toable location as well as fairly cheap drinks. Insomnia was actually the first place I suggested to her and after a look at the site, she agreed to try it out.
1st time: Food+Drinks - Great; Service -- Awesome
I called to make reservations - the person who picked up was efficient. Not super friendly, but very efficient. When we arrived, everything went according to plan. Our server was great. Our food was great and the drinks were great too :)
What made the night special for us was how our server was so sweet to the birthday girl and made sure she was happy. That is true dedication and it really made us want to come again.
2nd time: Food+Drinks -- OMG. Service -- Fantastic
A few months later, I was asked to organize another event - a going away party- for another friend. We went to Snakes and Lattes for board games and afterwards, they all wanted to eat real food and have some drinks, I immediately suggested Insomnia again. There were no reservations this time because it was so last minute but when we got there, the group got split up. My friend and I decided to go in first anyway and we were seated right away. Our server was different this time but super fantastic. She introduced us to the menu and even gave us suggestions/told us the specials. We couldn't decide but then we saw the table next to us having mac and cheese. Our server winked and said it was amazing and holy wow. It really was.
3rd time: Food+Drinks -- Chocolate. Service -- meh
In March we came here for dessert after going out for sushi down the street. We ordered the Lindt Icecream? OMG. it was heavenly! Our server was a different person again. This time she wasn't that enthused to be serving us though. She would act very impatient but in a melancholy way haha so were like, oh uhm maybe she's just having a bad day...but then when she turned to go back to the bar for something, she had an animated conversation with her coworker so we were obviously unimpressed with her attitude towards us for the rest of the night. We did order some drinks too, but in the end, we just had very little and left. We were seated in the back on the couches this time (first time for us back here) and while it was quiet and private, it was a little cramped and perhaps that was the reason our server didn't want to come to us very often hahaha.
4th time and beyond: THIS IS THE REASON WHY WE STILL COME AND RECOMMEND THIS PLACE FOREVER
In May, they had this waffle burger thing. OMG. who comes up with these ideas???? Yah, we started following on Facebook because we wanted to know what dishes were coming up. (Esp the mac and cheese. we wanted more mac and cheese) And lo and behold, the May special was that waffle burger thing and a side of mac and cheese. We were SO there.
My sister had gotten groupons for this outing and since these were one of the first groupons we'd ever purchased, we were a little worried that we'd be treated differently because you know, coupons sometimes make employees feel like they "don't have to be nice because it's not full-price". Thankfully we were welcomed by our favourite server from the 2nd time (we've been served by her every time after the 4th time until now too :D so happy lol)
She was so awesome about the groupon and was patient while we chose what we'd eat. She recommended drinks and told us how everything tasted; her favourites and whatnot. She even asked us if we wanted separate bills; this is something that we like because it shows that she wasn't assuming anything and that she was a person who thought ahead. She even went to find out about the World Cup for us because we missed the game. Honestly though, I think we come back mainly because of her. I mean, the mac and cheese is amazing (we're coming back in about 2 weeks since it's back up as a special LOL) but if the service sucked, to hell with the food, we wouldn't wanna come back and be treated like it was a pain to serve us. Our server makes each of our visits enjoyable; coupled with the great food, it's an overall great experience!
LOVE IT. Y'ALL SHOULD COME HERE =)
ps: i dont know if the attire is dressy or not, but us girls dress up when we come so i'm gonna put dressy :P
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