Was in Cleveland for a business trip and made an appointment for a mani pedi that afternoon. Overall I was happy with my experience. The nail technician did a nice job on my nails, the salon had good color selection and was clean. However it was quite pricey for being a fairly standard salon, with a classic gel mani and regular pedi $86 before tip (this is much higher than what I normally pay in Boston). Also may not be the best place to go if you are in a hurry. I had a 2 pm appointment and I waited until 2:25 to get started on what did not appear to be a very busy day.