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  • First I'd like to start out by say, every Jimmy Johns I've walked into was always a quick, friendly, and fun. But today broke that impression. I walked into the store with my brother. We ordered our sandwiches and drinks. We walk over to the machine and everything was flat or out of syrup. The only available beverages were water and iced tea. We confronted a employee and no one process our request. While waiting for the soda machine and sandwiches an employee bursts out yelling at the top of his lunges to another employee, "give me my money,... I don't care if I make a scene,... Come on hit me!" Turns out the employee made a big scene for $2. I don't know exactly why he needed his $2 before a huge line of customers but he went on and on about is money. After another employee called the cops. The yelling employee ran off. First off, it was really unprofessional. Second you shouldn't yell and cuss in front of children. After all the commotion, 20 mins later, our sandwiches where made and then we immediately left. There were families that paid and left in the middle of it, not even getting a refund. Even after obtaining our sandwiches, nothing tasted fresh. I was really disappointed with the lack of teamwork, profanity used in front of children, quality of the food, and the environment I walked into. Judging by other reviews, the management at the Desert Ridge Jimmy Johns isn't up to par. If i could give no stars, I would. I will not be retuning to Jimmy Johns.
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