Called them to make a same dAy appointment for a blow dry and easily got one, was very happy. My stylist was Christelle and she did a great job with the blowout. She asked me what kind of blowout i was looking for and started the process with a mini head massage which was relaxing. The atmosphere is good too, the place is huge and the shampoo chairs are actually massage chairs which i love. Will be returning soon whenever i need a blowout next