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  • Let me first say im using my shared yelp with my son but my name is Sarah. Horrible experience and service from this lady she responds to negative feedback in a childish way you did a horrible job on my hair and yes honey I will write about it but for you to say I'm one of those Groupon customers no business wants was very unprofessional on your character as a hair stylist and also owner! And then you want to say you went above and beyond my adding a hair mask while you were rewashing my hair after failing at styling it yes I asked for beach waves and although you were using a blow dryer straighter and curling rod and burning the crap out of my hair I didnt say anything and trusted you. But again you responded saying that styling isn't even apart of the deal like I should be so grateful you did a half ass job and you surely didn't say styling wasn't included until your response. It wouldnt have been an issue at all would have actually not wasted my time. You did a bad job and just own up to it because at the end of the day you let an unhappy customer walk out your salon with your work and to top it off didn't own up to it or even apologize.
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