Their security company (as of a few years ago), Valor Security Services, is run by absolute psychopaths. The mall's "head of security" came to my workplace and threatened me with arrest over a social media comment. When I called the police on this guy, they said they were familiar with him as he often "thinks he's a real cop" and has no authority to arrest anyone.
When I complained to mall management, they refused to fire the guy but said they would talk to his company.
When the regional manager of Valor got back to them, he had a fabricated email that he claimed was written by me that cleared his employee of any wrongdoing. The email address that he claimed I had sent it from didn't even exist, and when I asked for the original email instead of just a typed up copy, he refused to talk to me. They then had their lawyer send me a letter stating "the original email was deleted."
Lesson: don't trust a mall that won't stand up for a customer and hires a security company that harasses the public and then creates fraudulent documents.
Gross place. I'll never go back.