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| - I'll start out by saying this review is mostly about the service and we thought the food was decent. However, after the service we received we will not eat there again.
We were a group of 10 at about 5:30pm on a Sunday evening, so needless to say the restaurant was not busy at all, yet it took the server over 10 minutes to take our drink orders. Later, when our dinner came out, my mother's plate was not correct. So we asked the server who brought the food out if we could change it for another plate. She said we could not change our order once it had been made. If we wanted another plate, we'd still be charged for the one we didn't want and then she just left. We were shocked, since no restaurant we've ever been to has ever done that. We asked again and she said "my boss will be mad at me if I change it," and walked away again. I asked another server if this was the norm and was told again that it was not possible to change your order. I explained it was incorrect and not something my mother could eat, but was just told "sorry"...Finally, another server then came to our table and agreed to exchange the dish. At this point, no one really wanted to eat, the mood was ruined by incompetent service and we ended up taking it home. It's amazing to me how they could not take care of this simple request. The food may have been good, but I can't get past the service.
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