Whenever I go into this place I feel like I'm at a dealership buying a car. They are very slow and you will not get anything done without spending at least an hour in there. I called prior to coming and I tried to make an appointment. The guy told me an appointment wasn't necessary and the hold time was only about 5 minutes. I left work on my break and 30 minutes later I was still waiting and I just ended up leaving. These guys need to have a sense of urgency at all. Do not go to this store.