i had to do arrangements for an event i was having and i didnt even know where to start! I spoke to a nice guy over the phone Hector was his name i think, he sounded young, fun, and confident. He gave suggestions, and asked what my budget was and we went from there. We received the order on time. Over all i gave them 5 starts because all i had to do was call and order and the guy was extremely helpful and nice.