Let me start off by saying I know accidents happen...while getting a pedicure today the guy cut the side of my foot with the callous shaver. He didn't stop until I asked if I was bleeding and even then didn't really stop until I insisted at looking at my foot. He barely spoke English and put some gel on a cotton ball to stop the bleeding then went and got some other gel to apply. He actually picked up the shaver to start again!! I pulled away my foot and had to tell him no more three times before he understood. I assume it was the manager that came over later to look at my foot. They spoke in their language for a few minutes and then the guy put rubbing alcohol on the cut. He finished the pedicure and the same lady brought Neosporin and a bandaid over. They both were apologetic and the guy told me I'd be fine in an hour... I'm concerned now that his shaver etc weren't clean and I'll end up with infection! I'm baffled they made me pay for the pedicure! No tip was left and will not return! As I said before accidents happen but learn how to use the shaver- the wrong angle will cut!!!