I was here tonight with a group of 40 fellow convetion goers and the service was terrible. We waited over an hour and our server never got around to taking our orders. Many in our party began to help the wait staff bring out drink orders because it was taking more than an hour. The staff was very disorganized and got many of the orders incorrect. We had a pre fixe menu set a week in advance for our group and it seemed they were unprepared. After an hour and a half of waiting aound several tables paid and left for other nearby restaurants. Our friends who stayed behind were apalled at the 20% mandatory gratuity. Overall the worst dining experience many of us have ever had. Absolutely inexcusable. They should rename their restaurant Malnourish.