I loved the ambiance!!! Super quaint and romantic!
Although it seems like no one had an actual role. The guy who sat us was later service someone's table then tending bar. Great to wear many hats but it lead to confusion on who was helping who or if parties had been greeted/helped. We sat at the table closest to the door so we saw several parties waiting and no designated host and servers walking by saying someone would be w them. And the phone rang non stop w no one answering.
First impression started w immediately sitting down to have a long black hair across my plate..
Meatballs came out and although they were super tender and moist there was no flavor!
About an hr after our arrival a man was walking around (I'll guess the owner). Twice we saw him talk to employees on the dining floor which was very unprofessional.
The young guy who brought out dessert and extra napkins seemed to have absolutely no restaurant experience. "Uhh, someone asked for these?" "Here's your forks."
The place is nice but could deff improve. And something so small as polishing your glasses could be a huge deal. Our wind glasses came super shiny but the other beverage glasses (water&beer) were so cloudy and streaky.
Food 4 stars
Service 3