I went here several years ago when it first opened and was overall unimpressed. I returned today to give it another chance, and left with the same impression.
The gluten free vegan "morning glory" muffin I had was awful. I recognize that it's difficult to make good vegan/GF baked goods, but if you're going to sell them and use them as part of your marketing image, they better be at least passable. The muffin was dry, hard, and not flavorful.
I also got an iced latte. It was watery and bitter. It had no hint of the rich, complex flavors of espresso -- it tasted exactly like iced coffee with a lot of milk. I'm pretty sure that's what it was.