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  • The Watershed could be an instant classic. The space and the setting are really stellar. But the food and service are laughably bad. And that's not an expression... every one of my trips there ends in a funny story about the multiple things that are weird and/or go wrong. The waitstaff is all oddly awkward. I've never been unsold an Arnold Palmer until I came here. The same dish, ordered twice during the same visit by different people I am with, will come out noticeably different. I never imagined a question like "can you turn your heat lamps on the patio on?" would leave multiple employees utterly baffled. They used to charge $8 for a plate of French fries (?!?!) Once I asked my server for salt and pepper as he brought my entree. On his third trip back to my table without it, he snapped at me when I asked for it AGAIN. Just fucking bring it. Most recently, it took 3 requests for a kids menu to learn that they have one, but it isn't printed. So he had to read it off his iPhone thingy. It worked out but was just really weird. Same trip, the process of paying took 30 min, including 15 min between when he dropped it and came back for my payment. Oh, the bartenders... holy crap. Apparently the main requirement to work there is the ability to find as many reasons as you can to stand with your back to customers for as l long as possible. I've seen them mess around with the POS system for 9 or 10 minutes straight without making the most remote attempt to acknowledge people 6 feet away from them staring and waiting for service. Yes, these stories are plentiful because I have been there a bunch of times. It's an awesome place to hang out. They have live music. I live in the neighborhood. But I could imagine myself going to the watershed ALL THE TIME if their food and service were even solidly "passable". If they somehow read this and opt to be responsive, they could gain a very loyal customer with a sizeable group of friends who live within 2 miles of the place. General first order needs: consistency, competency, attentiveness. Next:a well thought out menu, where a couple things are done REALLY well and there are no surprises. Specific tip: don't tell me that the very obviously $0.89/lb roma tomatoes on the bruschetta are heirloom. I happen to know the difference.
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