I was planning a party for 16 people and called to ask for a reso and was told I would be contacted by a manager and when I followed up because I didn't hear back for 2 days the worker on the phone said 'impossible. Absolutely impossible'. I thought it was very unprofessional to say that and it would've been nice to be told that it would be difficult when I initially called 2 days prior. it unfortunate since I live in the Junction and thought this would be a cool place to go to from time to time but not anymore.