We began our conversation to place a to go order on the phone as we headed west on I-10 at 27th avenue. When we arrived and our to go order was still not taken (I-10 and 115th avenue), we were starved and ready to order. We were hung up on (I don't know if this was on purpose or not, who knows) and had to call back only to have our order misunderstood three times. When we arrived we spoke with the manager Dave. He immediately retrieved his pen and paper and told us to order with him and that he would be making the food himself along with an apology. Due to Dave, we left Olive Garden with a different impression than we would have had he not taken care of us like he did. Hats off to Dave! P.S. Dinner was great Dave!