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| - So every now and then it is time to try that little hole in the "shopping center" in hopes of finding a local gem, well keep looking! First of all, I wished I would have checked yelp prior to going out to this place because my experience was similar if not identical to Chris B.
Our party decided to try Mad Chef after purchasing a coupon from restaurant.com. Let me just notify everyone.. HAD THERE NOT BEEN A COUPON WE WOULD NEVER HAD GONE!! The other party we were with uses the coupons often and has never had any issues thus far until tonight.
Upon arriving at the restaurant, there were no cars around. Sign #1. We walked in to find no one in the dining room and a few patrons in the bar. Sign #2.
We are seated prompty in the dining room. Our server was friendly and asked if we like drinks. We checked out the beer menu and saw that there were some craft brews. We decided to each get a sample. I went with the "hop head". This was suppose to be three IPA style drafts. When served the sampler, I asked which was which, she has no idea. She knew one was 60 minute, gordons double ipa and smithwicks ??? What? She said that ran out of the other pale ale and gave me smithwicks. Sign #3.
I should also mention that they had four peaks pumpkin porter on draft. As I am a huge four peaks fan, but not much a porter fan I requested a sample of this years porter. I was flat out refused!!! My husband in the end decided to just get a pint, but seriously!! Sign #4
On to the food, it was ehhhh. Probably would have given the place another star had the next part of our adventure not occurred. Though I will point out, the food was not to the point that I would make a special trip out there. I mean they took costco frozen food and definetly spiced it up.
Now this is the part where I wish I would have checked yelp as I ususally do and we could have been at papago enjoying a taste of any beer and GOOD FOOD! So at the end of the meal we hand our server the restaurant.com coupon. She immediately points out that this should have been presented at the beginning of the meal and besides they don't take them anymore. WHAT??? But it is on the site, someone in my party paid for it, it is valid! I proceed to argue with her for a brief moment when she smartly decideds to bring over the manager.
What the manager does not understand is that I argue for a living, whethere I am right or wrong I can argue alll day!! Anyways, he starts giving me his sob story of how he requested not be on restaurants.com and there is a lawsuit, blah blah. I tell him it is not our fault they made a bad marketing decision, but not that bad because it got us in there right??
This goes on for another few minutes. I could care less about the $25 coupon, it was more of the princpal. He kept saying he would have "worked a deal" if we told him at the beginning about the coupon. How the heck were we to know? I told him he should post a sign and give notice. Long story short, he failed and refused to honor the coupon. Sign #5.
All he had to do was honor the coupon and there is a chance we may have been back. Now never. Also, if you are wondering how this place has any good reviews.... I would like to point out that those reviews are from yelpers with only 1 or 2 reviews... follow me??
What is the moral of this tale, READ YELP!!
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