Hands down, the worst automotive service I've ever had. I typically do oil changes changes at home in the family vehicles, but have recently suffered a major back injury. I was forced to find somewhere to take both my wife's sedan and my truck. We found a Groupon coupon online and my wife jumped on the savings. Well, the Groupon was for a $20 oil change + free tire rotation. After waiting two hours, my truck was done, only they didn't rotate my tires and when I brought it to their attention, the manager told me that I'd have to bring my truck back in at another time to have the tires rotated. I wish this were only a joke. Had my wife's car not already been in the stall, we'd have left then and there. Secondly, guess who forgot to put the oil cap back on after finishing the change? Yes! The Fletcher's certified technician. I suppose on a lighter note, they did rotate her tires. Do yourself a favor and check out other local shops. The big box shops are going downhill faster than a shoved Rosie O'Donnell. (Please excuse any typos. This was typed on a phone.)