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  • Absolutely horrible, unprofessional, unorganized. Spoke with Casey on Friday to schedule "next day" service, which understandably would be on Monday "sometime in the afternoon, I'll call to let you know exactly when." So Monday, not hearing back, I call them, and am told my time will either be 10-noon or noon-2, but she isn't sure which. So I head to my property and wait around, 2 comes and goes, another call. Oh.. the service guy is really busy, hes running behind but should be there shortly. Continue waiting. Now 3:30pm, call again, no update, but she will call me back immediately to let me know how long he should be. No call, I call again at 4, Oh, he will be there any minute! Don't leave to get food or a drink because you might miss him. Continue waiting. Call again at 5 minutes til 5, receive voice mail, "Sorry you have reached us after business hours." Call the personal cell number I received on Friday, same thing. Like a fool I thought, MAYBE the guy was still on his way. Waited another 90 minutes. Yea... should have figured. Tuesday morning I get a call around 10am, Oh were not sure what appointment you thought you had with us, we would have spoken with you in person to confirm the time. And 2 seconds later, oh we had someone else with your same name but it wasn't you. *WTFFFFFF*....... but hey.. they might be able to come out in a week, would that work? Total joke of a company. MAYBE if they actually show up to your place, they MIGHT be able to do a great job. Laughable.
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