Called for a tow from Lakewood to Avon not knowing they were located in Beachwood. The immature employee I spoke to could have simply notified me that they are located in Beachwood and advise me to try someone else. Instead he starts telling me to "use my brain" and let his ego get the best of him. When I notified him that the review will reflect his actions, he became more immature and started claiming I was threatening him. Very rude and not recommended.