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| - I've been here on 2 occasions now. The first red flag should have been that I found this place via a "facebook ad". If they were any good they would have success just by word of mouth alone ;)
The first visit was for a pediatrician for my son. We had an APPOINTMENT and had to wait in 3 separate waiting areas after we arrived ON TIME for our appointment before we even saw a dr!! First, we waited in the general wait area after signing in, next someone calls us and then we have to wait again for the nurse. Next, after we saw the nurse, we had to wait again to see the doctor! 3 separate waiting areas with an overall wait of over an hour! The dr visit itself was really basic and impersonal. I was recommended to send my son to a specific daycare and I visited the daycare just out of curiosity and it was a rundown building downtown. No tips for his age range were given to me in a printout or anything to keep handy. I didn't feel like it was a quality visit.
On the second visit here, I had an appointment for a family doctor for myself. The visit was just for a routine checkup. Anyway, after waiting 2 months for my appointment at 10am, I arrive at 9:50am and had to manually fill out a bunch of redundant information they already had on file. Next, I waited in the main waiting room, then they called me to see a nurse. The nurse put a blood pressure cuff on my arm and was asking me health questions WHILE the machine was taking my blood pressure! Then, she told me to take it off my arm myself and she ushered me to another waiting room. No comment about the blood pressure or any feedback about anything. My blood pressure values were very unusual (probably because I was talking) and she just shrugged and said "it's fine" only after I inquired. She seemed to have zero health knowledge.
She ushered me out of the room and I waited for 45 minutes before walking out of the waiting area! I finally went back to see the nurse to ask about the wait times and she was texting on her phone (probably why she was rushing me out of her office so quickly) and she informed me there were still 2 people ahead of me! Of course, I just walked out of this "clinic" and don't intend on ever coming back.
So, that would be a total of 1.5 hour wait after arriving on time for my appointment on top of a 2 month wait for the appointment.
Also, the parking on the street is expensive and very inconvenient due to it being on a busy street with hard to find spots!
I also met a woman in the waitroom who said they have greatly expanded compared to years ago. It seems like they are filling up the place as fast as possible with mediocre doctors and nurses and fancy decor and then advertising like crazy to get customers.
The kicker... the magazines they have lying around are from 1995! I should have taken some pics as I couldn't believe my eyes. Can't even afford a magazine from this century!
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